Terms and Conditions

Effective Date: August 25, 2026

Textatron is a product of DeskDialer. These Terms and Conditions govern your use of Textatron and your participation in SMS/MMS messaging programs operated through Textatron.

By enrolling in a Textatron messaging program, you agree to these Terms and Conditions.

1. About Textatron

Textatron is a communications platform provided by DeskDialer that enables participating businesses, apartment communities, property managers, homeowners associations, organizations, and similar entities to send informational SMS/MMS notifications to individuals who voluntarily choose to receive them.

Messages may include:

  • Maintenance notifications
  • Utility interruption or outage notices
  • Parking notifications
  • Property or community announcements
  • Emergency or safety alerts
  • Office notices
  • Event reminders
  • Service-related updates
  • Other informational communications related to the participating organization

The specific messages you receive depend on the Textatron messaging program you joined.

2. SMS Enrollment and Consent

Participation in Textatron SMS/MMS messaging is voluntary.

You may enroll through an approved Textatron opt-in method, which may include:

  • Entering your mobile phone number on a Textatron web opt-in page and actively selecting an unchecked SMS consent checkbox; or
  • Texting an approved opt-in keyword, such as START, to a designated Textatron messaging number where that option is offered.

Consent to receive SMS/MMS messages is not a condition of purchasing goods or services, entering into a lease, creating or maintaining an account, or receiving unrelated services.

You must provide a mobile number that you are authorized to use.

3. Message Frequency

Message frequency varies.

The number and frequency of messages depend on the communications needs of the participating business, property, association, or organization.

Some periods may have no messages, while other periods may include multiple notifications.

4. Message and Data Rates

Message and data rates may apply.

Your wireless carrier’s standard SMS, MMS, and data charges may apply to messages sent to or received from Textatron according to your mobile service plan.

Contact your wireless carrier if you have questions about your text messaging or data plan.

5. How to Opt Out

You may cancel participation in a Textatron messaging program at any time by replying:

STOP

After you send STOP, you may receive a confirmation message stating that you have been unsubscribed.

After your opt-out request is processed, you will no longer receive recurring messages from that messaging program unless you later choose to opt in again.

6. How to Rejoin

If you previously opted out and later wish to receive messages again, complete the applicable Textatron opt-in process again.

Where supported, you may also reply:

START

or

UNSTOP

to the applicable Textatron messaging number.

7. Getting Help

For assistance with a Textatron messaging program, reply:

HELP

You may also contact DeskDialer directly:

Email: mike@deskdialer.com
Phone: 612.361.6660

8. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

SMS/MMS delivery depends on participating wireless carriers and telecommunications providers. Message delivery cannot be guaranteed.

9. Service Availability

Textatron messaging may occasionally be unavailable or delayed because of:

  • Wireless carrier outages
  • Internet or telecommunications outages
  • Carrier filtering
  • Third-party service interruptions
  • Scheduled maintenance
  • Technical failures
  • Events beyond DeskDialer’s reasonable control

Textatron should not be relied upon as the sole means of receiving critical emergency information.

If you are experiencing an immediate emergency or danger, contact the appropriate emergency services directly.

10. Privacy

Participation in Textatron messaging is subject to the Textatron Privacy Policy.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be shared, sold, rented, or provided to third parties or affiliates for their marketing or promotional purposes.

Privacy Policy:
https://textatron.com/privacy-policy.php

11. Use of Mobile Information

Mobile information may be provided to telecommunications carriers and service providers only as necessary to operate, support, and deliver Textatron messages.

These providers may include Twilio, wireless carriers, hosting providers, and technical service providers.

Such operational processing does not authorize those providers to use Textatron SMS opt-in information or messaging consent for their own marketing or promotional purposes.

12. User Responsibilities

By participating in a Textatron messaging program, you agree that:

  • You are authorized to use the mobile number you provided.
  • The information you provide is accurate.
  • You will notify the applicable organization or opt out if your mobile number changes or is transferred to another person.
  • You will not misuse Textatron or attempt unauthorized access to Textatron systems.
  • You will not use the service for unlawful, abusive, fraudulent, or harassing purposes.

13. Acceptable Use

You may not use Textatron to:

  • Violate applicable laws or regulations
  • Send fraudulent or misleading communications
  • Harass, threaten, or abuse another person
  • Attempt unauthorized access to accounts or systems
  • Interfere with the operation or security of Textatron
  • Impersonate another person or organization
  • Circumvent messaging consent or opt-out requirements

14. Third-Party Services

Textatron relies on third-party telecommunications and technology providers, including Twilio and participating wireless carriers.

These third-party services may be subject to their own terms, privacy policies, operational requirements, and service limitations.

DeskDialer does not control wireless carrier networks and cannot guarantee that every message will be delivered or delivered without delay.

15. Disclaimer of Warranties

To the extent permitted by applicable law, Textatron is provided on an “as is” and “as available” basis.

DeskDialer does not guarantee uninterrupted service, successful message delivery, or that Textatron will be free from all errors or interruptions.

16. Limitation of Liability

To the extent permitted by applicable law, DeskDialer and Textatron will not be liable for indirect, incidental, special, consequential, or similar damages arising from:

  • Delayed or unsuccessful message delivery
  • Carrier filtering
  • Telecommunications interruptions
  • Incorrect recipient information
  • Service outages
  • Unauthorized use outside DeskDialer’s reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded.

17. Changes to the Messaging Program

DeskDialer or the participating organization may modify or discontinue a Textatron messaging program.

Message types, features, frequency, or messaging numbers may change where permitted by applicable law and messaging requirements.

18. Changes to These Terms

DeskDialer may update these Terms and Conditions periodically to reflect changes in Textatron, applicable laws, carrier requirements, or business practices.

The current version will be posted at:

with an updated effective date where appropriate.

19. Contact Information

Questions regarding Textatron or these Terms and Conditions may be directed to:

DeskDialer
Textatron is a product of DeskDialer

1049 6th Street East
St. Paul, Minnesota 55016

Email: mike@deskdialer.com
Phone: 612.361.6660

For SMS assistance, reply HELP.

To stop receiving SMS messages, reply STOP.